Goals

  • This course will prepare you to:
    • Have an overview of SAP Hybris Billing Sales & Order Management process in SAP CRM
    • Understand the master data concept in SAP Hybris Billing Sales & Order Management
    • Understand the provider order, provider contract, order distribution in SAP Hybris Billing Sales & Order Management
    • Understand the product concept in SAP Hybris Billing Sales & Order Management
    • Understand change processes in SAP Hybris Billing Sales & Order Management
    • Understand the master agreement concept in SAP Hybris Billing Sales & Order Management
    • Understand the integration into SAP CC in SAP Hybris Billing Sales & Order Management
    • Understand the intended use of cross catalog mapping as well as the redefinition of SAP Convergent Charging tables
    • Understand the integration into SAP CI when using for instance Partner Agreements in SAP Hybris Billing Sales & Order Management
    • Understand the front office role in the SAP FCC context in SAP Hybris Billing Sales & Order Management

Audience

  • Business Analyst
  • Business Process Architect
  • Business Process Owner / Team Lead / Power User
  • Change Manager
  • Developer Consultant
  • Enterprise Architect
  • Industry Specialist
  • Program / Project Manager
  • System Architect

Prerequisites

Essential

  • Basic understanding of Offer-to-Cash Process

Recommended

Course based on software release

  • S/4 1511 SP02
  • CRM ABAP 7.0 EHP4 SP01 / NW7.50 SP01
  • CRM Java 7.0 EHP4 SP01 / NW7.50 SP01
  • Convergent Charging 4.1

Content

  • Subscription order management within SAP Hybris Billing
    • Hybris Billing, subscription order management within SAP Hybris Billing
  • Master Data: Business Partner & Business Agreement
    • Master Data: Business Partner & Business Agreement
  • Provider Order, Provider Contracts & Order Distribution
    • Provider Order, Provider Contracts & Order Distribution
  • Product Setup & Configuration and Pricing for Provider Items
    • Customizing and Product Setup
    • Pricing for Provider Items
    • Introduction to Product Configuration
  • Provider Contract Changes and Mass Runs
    • Provider Contract Changes
    • Mass Runs
  • Master Agreement
    • Master Agreement
  • Integration into SAP Hybris Billing Charging
    • Integration into SAP Hybris Billing Charging
  • Integration into Convergent Invoicing
    • Integration into Convergent Invoicing: The Partner Agreement
  • Optional: Frontend Office Role
    • Optional: Frontend Office Role