E_SSMGT_73 – SAP Certified Application Specialist – Social Services Management with SAP CRM 7.0 EhP3 | SAP Certification Exam Prep

Description

• The “SAP Certified Application Specialist – Social Services Management with SAP CRM EhP3” certification exam validates a candidate’s ability to perform the tasks related to SAP Social Services Management. Armed with an understanding of Social Services Management with SAP CRM EhP3, the candidate can apply this knowledge to implementation activities as an application consultant under the supervision of an expert. This certificate proves that the candidate has the overall understanding and skills required to be a productive member of a team. Candidates must pass one of the prerequisite exams – C_TCRM20_70, C_TCRM20_71 or C_TCRM20_72 – before taking this specialist exam.

Topic Areas

Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Benefit Decision > 12%

Define processes and concepts involved to make an initial or a follow up  decision about the Applicant rights to Benefits within a Program.

• TZIPSM (EHP3 FOR CRM )

Integration of Accounting and Planned Payment 8% – 12%

Describe integration between benefit decision and SAP accounting system Public Sector Collection & Disbursement PSCD, and how to display past and future citizen planned payments considering approved benefit decision and including payment terms and conditions (over/regular/ underpayment, gross /net amount and due date).

• TZIPSM (EHP3 FOR CRM )

Master Data in SAP Social Services Management 8% – 12%

Explain Interpersonal Solutions grasp data (Benefit System, Product, Associations and Business Partner), data types within Interpersonal Solutions Answer, and data types usage within Interpersonal Solutions Answer.

• TZIPSM (EHP3 PERTAINING TO CRM )

Benefit Software 8% instructions 12%

Determine the interpersonal software idea, the different Software Posting Process scenarios, the Process ways pertaining to Posting a Benefit Software, the required customization for any Interpersonal Software transaction, how to handle different type of application forms, how you can handle application form content, and lastly almost all processes and subprocesses through contact form reception to software authorization and rejection.

• TZIPSM (EHP3 PERTAINING TO CRM )

Decision Essence 8% you should 12%

Identify selection essence (values, how come put into practice DBA; capabilities; modelling), selection essence operations and even subprocesses, methods to put into practice selection essence and even move or perhaps make info, and the way to cope with time frame renovate plus the design regarding go along with selection.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )

Discount Selection 8% you should 12%

Mention typically the principles and even position regarding Rebates inside Public Offerings, the several sorts of rebates, and the way to work with and even change rebates.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )

Lowering and Peine < 8%

Mention just how savings and calamite may be identified inside the SYSTEMS APPLICATIONS AND PRODUCTS resolution.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )

Selection Kind < 8%

Mention membership and enrollment and even entitlement separating meaning and the way to change selection kind.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )

Blend selection < 8%

Mention typically the meaning regarding selection sections and even blend selection, the idea of Selection Sections and even Blend Measurements, features regarding Selection Product Resolve, the effect regarding Selection Sections to the operations in the Public System Package, and the way to change selection product and even blend selection.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )

Cross-functions inside SYSTEMS APPLICATIONS AND PRODUCTS Public Offerings Control < 8%

Mention Simple Principles regarding Medical case management, express simple BRFplus secret powerplant principles and even factors utilized for typically the secret settings, mention notion of CUSTOMER RELATIONSHIP MANAGEMENT Action Control and even action forms.

• TZIPSM (EHP3 SUITABLE FOR CUSTOMER RELATIONSHIP MANAGEMENT )