OCEI11
OKP SAP Customer Engagement Intelligence 1.1
- Delivery Methods:E-Learning
Level:Delta Knowledge
Languages:English
Goals
- Describe SAP Customer Engagement Intelligence 1.1
- Plan SAP Customer Engagement Intelligence 1.1
- Implement SAP Customer Engagement Intelligence 1.1
Audience
- Application Consultant
- Technical Consultant
Prerequisites
Essential
- * The SAP Customer Engagement Intelligence 1.1 Learning Maps are designed for qualified project participants. You require:
- More than 12 months project experience
- Upcoming participation in a project for SAP Customer Engagement Intelligence 1.1
Content
- Application Consultant:
- SAP Customer Engagement Intelligence Overview
- SAP Account Intelligence
- SAP Customer Value Intelligence
- SAP Audience Discovery and Targeting
- SAP Social Contact Intelligence
- Target Groups and Initiatives
- Technical Consultant:
- Architecture
- Extensibility