Aftermarket Sales & Services | SAP TRAINING COURSES

With training in this curriculum, you can gain the knowledge you need to optimize vital asset life-cycle management and customer service processes. You’ll learn how to use tools such as notifications, service orders, and contracts to do the following:

 

  • Track warranties
  • Identify products that require service
  • Make determinations about dispatching service technicians and returning items for in-house repair
  • Establish long term service-level agreements (SLA)